1. Information We Collect
At b2bdata, we collect information that helps us provide you with the best price intelligence service:
- Account Information: Email address, name, and company details when you sign up
- Google Account Data: If you sign up with Google, we receive your email and basic profile information
- Business Data: XML files, product data, and pricing information you upload
- Usage Data: How you interact with our platform, features used, and analytics
- Payment Information: Billing details processed securely through Stripe (we never store card numbers)
2. How We Use Your Data
We use your information to:
- ✅ Provide price monitoring and competitive intelligence services
- ✅ Process and analyze your uploaded data to detect price changes
- ✅ Send you important alerts about significant price movements
- ✅ Improve our AI algorithms and platform features
- ✅ Provide customer support and respond to inquiries
- ✅ Send service updates and security notifications
3. Data Security
We implement industry-leading security measures to protect your data:
🔒 Encryption
All data transmitted using TLS 1.3 encryption
🛡️ Secure Storage
Database encrypted at rest on Railway infrastructure
🔐 Access Control
Role-based permissions and API key authentication
📊 Regular Audits
Security assessments and vulnerability scanning
4. Third-Party Services
We use trusted third-party services:
- Google OAuth: For secure authentication (see Google's Privacy Policy)
- Railway: Cloud hosting and database services
- Vercel: Frontend hosting and CDN
- Stripe: Payment processing (PCI DSS Level 1 compliant)
5. Data Retention
We retain your data for as long as your account is active. When you delete your account:
- ✅ Personal information deleted within 30 days
- ✅ Uploaded data permanently removed from our servers
- ✅ Anonymized analytics may be retained for service improvement
- ✅ Billing records kept for 7 years (legal requirement)
6. Your Rights (GDPR & CCPA)
You have the right to:
- 📄 Access: Request a copy of all your personal data
- ✏️ Rectification: Correct any inaccurate information
- 🗑️ Deletion: Request complete data deletion (right to be forgotten)
- 📦 Portability: Export your data in machine-readable format
- ⛔ Object: Opt-out of marketing communications
- 🔒 Restrict Processing: Limit how we use your data
7. Cookies & Tracking
We use minimal cookies for:
- Essential: Authentication and session management (required)
- Preferences: Remember your theme and language settings
- Analytics: Understand how users interact with our platform (optional)
You can control cookies through your browser settings. Disabling essential cookies may affect functionality.
8. International Data Transfers
Our services are hosted in the United States and Europe. If you're accessing from other regions, your data may be transferred internationally. We ensure adequate safeguards through:
- ✅ Standard Contractual Clauses (SCCs)
- ✅ Privacy Shield-compliant service providers
- ✅ GDPR-compliant data processing agreements
9. Children's Privacy
b2bdata is a B2B service not intended for children under 16. We do not knowingly collect information from minors. If you believe we have collected such information, please contact us immediately.
10. Changes to This Policy
We may update this Privacy Policy periodically. Significant changes will be communicated via:
- 📧 Email notification to all users
- 🔔 In-app banner notification
- 📅 Updated "Last modified" date at the top of this page
11. Contact Us
For privacy-related questions, data requests, or concerns:
- Email: privacy@b2bdata.net
- Data Protection Officer: dpo@b2bdata.net
- Response Time: Within 48 hours