Privacy Policy

Your data security is our top priority

Last updated: 11/12/2025

1. Information We Collect

At b2bdata, we collect information that helps us provide you with the best price intelligence service:

  • Account Information: Email address, name, and company details when you sign up
  • Google Account Data: If you sign up with Google, we receive your email and basic profile information
  • Business Data: XML files, product data, and pricing information you upload
  • Usage Data: How you interact with our platform, features used, and analytics
  • Payment Information: Billing details processed securely through Stripe (we never store card numbers)

2. How We Use Your Data

We use your information to:

  • ✅ Provide price monitoring and competitive intelligence services
  • ✅ Process and analyze your uploaded data to detect price changes
  • ✅ Send you important alerts about significant price movements
  • ✅ Improve our AI algorithms and platform features
  • ✅ Provide customer support and respond to inquiries
  • ✅ Send service updates and security notifications

3. Data Security

We implement industry-leading security measures to protect your data:

🔒 Encryption

All data transmitted using TLS 1.3 encryption

🛡️ Secure Storage

Database encrypted at rest on Railway infrastructure

🔐 Access Control

Role-based permissions and API key authentication

📊 Regular Audits

Security assessments and vulnerability scanning

4. Third-Party Services

We use trusted third-party services:

  • Google OAuth: For secure authentication (see Google's Privacy Policy)
  • Railway: Cloud hosting and database services
  • Vercel: Frontend hosting and CDN
  • Stripe: Payment processing (PCI DSS Level 1 compliant)

5. Data Retention

We retain your data for as long as your account is active. When you delete your account:

  • ✅ Personal information deleted within 30 days
  • ✅ Uploaded data permanently removed from our servers
  • ✅ Anonymized analytics may be retained for service improvement
  • ✅ Billing records kept for 7 years (legal requirement)

6. Your Rights (GDPR & CCPA)

You have the right to:

  • 📄 Access: Request a copy of all your personal data
  • ✏️ Rectification: Correct any inaccurate information
  • 🗑️ Deletion: Request complete data deletion (right to be forgotten)
  • 📦 Portability: Export your data in machine-readable format
  • Object: Opt-out of marketing communications
  • 🔒 Restrict Processing: Limit how we use your data

7. Cookies & Tracking

We use minimal cookies for:

  • Essential: Authentication and session management (required)
  • Preferences: Remember your theme and language settings
  • Analytics: Understand how users interact with our platform (optional)

You can control cookies through your browser settings. Disabling essential cookies may affect functionality.

8. International Data Transfers

Our services are hosted in the United States and Europe. If you're accessing from other regions, your data may be transferred internationally. We ensure adequate safeguards through:

  • ✅ Standard Contractual Clauses (SCCs)
  • ✅ Privacy Shield-compliant service providers
  • ✅ GDPR-compliant data processing agreements

9. Children's Privacy

b2bdata is a B2B service not intended for children under 16. We do not knowingly collect information from minors. If you believe we have collected such information, please contact us immediately.

10. Changes to This Policy

We may update this Privacy Policy periodically. Significant changes will be communicated via:

  • 📧 Email notification to all users
  • 🔔 In-app banner notification
  • 📅 Updated "Last modified" date at the top of this page

11. Contact Us

For privacy-related questions, data requests, or concerns:

  • Email: privacy@b2bdata.net
  • Data Protection Officer: dpo@b2bdata.net
  • Response Time: Within 48 hours